Return and Refund Policy

Our goal is for you to be 100% satisfied with your Cal38 Leather products.

If for any reason you are not satisfied with your product or experience an issue, our return and exchange process is as follows:

Right of Withdrawal: You have the right to withdraw from this agreement without providing any reason and without a penalty fee within 14 days from the date you received the product. To exercise your right of withdrawal, you can simply contact us at [Your Contact Email Address].

Return Conditions: The returned product must be unused, undamaged, and in its original packaging. Damage or deformation caused by use is not covered by the return policy.

Refunds: Once the returned product is received and inspected, if it meets the conditions, the amount you paid will be refunded to you within the legal period (usually 14 days) using the same payment method.

Shipping Policy
The safe and timely delivery of your orders is our top priority.

Order Processing Time: Orders are typically shipped within [Example: 1-3 business days] after payment is confirmed. This time may be longer for custom or handmade products, and in that case, you will be notified.

Shipping Costs: Shipping costs are calculated based on the total weight of your order and your delivery address. You can see the total shipping cost on the checkout page.

International Shipping: For international shipments, your country may have customs duties or additional fees. These fees are the responsibility of the buyer.

Tracking Information: Once your order has shipped, a tracking number will be sent to your email address. You can use this number to track the status of your shipment in real time.